1. What are the membership club packages?
We offer subscription packages to our learners which allow you to avail of the different products/services available at a discounted rate.
2. Can I buy the products without purchasing the membership package?
Yes. You can either buy individual products separately or avail of our subscription packages to get attractive discounts.
3. Can I change my subscription plan mid-way?
Yes, you can change your subscription to opt for a higher package. You would be required to pay a differential amount.
4. What is auto-renewal?
Each plan can be setup for auto-renewal. A transaction of Rs. 5 is charged for this by the payment vendor. You can discontinue the auto-renewal at any point.
4. How can I cancel or change my order?
Just drop an email to firstname.lastname@example.org with the reference number of your purchase order. Wherever applicable (in case we have not shipped it yet), we will cancel your order. Alternatively, you will have to send the details to us and we will offer you a refund or exchange.
5. Does Leadership Centre provide cash on delivery?
We do not offer cash on delivery (COD).
6. Do you accept returns?
As our products / services are electronic in nature and access is granted soon as your payment is received/recorded, return of a product / service is not enabled. However, if you wish to cancel an order after effecting payment, you may do so prior to viewing / downloading / consuming the product / service purchased within 15 days (from the date of purchase and payment).
7. I have paid via netbanking/debit/credit card, how will I get refund?
We shall be refunding the money back into the same account via which you have paid for your purchase on Leadership Centre.